IT Support in Rugby

PS4B is a family firm, in business since 2005. We're half an hour from Rugby, and an engineer answers when you call.

From proactive monitoring to rapid response, we'll be fixing it before you even know there is a problem.

PS4B in Rugby
George and Dan PS4B

Why it matters

Downtime costs more than IT support

When email stops, work stops. Invoices don't go out. Customers can't get through. Whoever looks after your IT, that's the moment you find out what you pay for. Our job is to make those moments rare and short.

 

When the answer is a ticket queue, a bad hour becomes a bad day. You pay for the support, then you pay for the waiting.

We think the answer should be a person.

When you call

Engineers who answer the phone

Call us and a person picks up. It's usually the engineer who knows your systems, so you never explain things twice. We fix most faults remotely, often during that first call. When a server or a switch fails, we come out the same day.

"Excellent, efficient service by everyone at PS4B. Everyone is a pleasure to deal with, really friendly and knowledgeable. Would definitely recommend." Steve H

Services

IT support services for Rugby businesses

One small team handles all of it, so you always know who you're talking to.

Help Desk Support

IT support

Routine maintenance stops most faults before you ever see them. For the rest, an engineer picks up the phone in minutes.

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Cyber Security

IT security

One bad attachment can cost you a week. We filter email, run antivirus, keep patches current, and watch the firewall.

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Network Design

Data backup

We copy your servers and Microsoft 365 to secure storage off site. Then we test the restores, so we know they work.

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Microsoft365

Microsoft 365

We move mailboxes, sort licences, and answer the daily questions. You keep working while we do it.

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We also handle network design, hardware installation, cabling, small business servers and broadband. One call covers the lot.

Where we are

Based in Coventry, just down the road

Our office is at Electric Wharf in Coventry, a short drive up the M6. We could rent a Rugby address to look local, but we'd rather tell you where we are and prove the distance doesn't matter.

Who we work with

Firms in Rugby and East Warwickshire

We work with small and medium-sized businesses, usually 5 to 100 staff. There aren't many sectors we don't cover. We stay small on purpose. It's why an engineer answers your call. If a business is too big for us, we say so on the first call.

Rugby clock tower

Before you call

The things people usually want to know

 

Contact us

Let's talk about your IT

Whether you have a specific problem or just want to know if your IT is up to scratch, we are happy to help. Get in touch and we will take it from there.

You’ll hear from us within one business day.

We'll get to the bottom of what you need

We will put together a clear proposal and walk you through it